Author, Compulsively Readable Thrillers
To: Mr. Randall L. Stephenson Chmn and CEO AT&T From: Libby Fischer Hellmann Re: Atrocious Customer Service March 3, 2015 Dear Mr. Stephenson, I had hoped I would not have to write this email for two reasons: — I have been a loyal AT&T customer for nearly 45 years, and — There is a … Read more
Thought I’d give you some updates on my situation with AT&T. There was one bright spot, but then the light was snuffed out. For those who don’t know what’s going on, my post from Feb. 24 explains it, although you are not required to read it. Update 1: By the evening of Feb. 24, an … Read more
I am so angry and frustrated with AT&T I dont know where to begin. I have spent the better part of this week trying to fix a screw-up that THEY made. With no success. Finally, I decided to do a chat, so I would have a written transcript. I don’t expect you to read the … Read more